Troubleshooting
Common issues and their solutions to help you get back on track quickly.
Site Loading Issues
If Calaizaa is loading slowly or not at all:
- Check your internet connection
- Try refreshing the page (Ctrl+F5 or Cmd+Shift+R)
- Clear your browser cache and cookies
- Try using an incognito/private browsing window
- Disable browser extensions temporarily
- Try a different browser
Tip: Check our status page at status.calaizaa.com for any ongoing issues.
Photo Upload Problems
If you're having trouble uploading photos:
File Size and Format
- Maximum file size: 10MB per image
- Supported formats: JPG, PNG, WebP
- Recommended resolution: 1920x1080 or higher
Upload Troubleshooting
- Check your file size and format
- Try uploading one photo at a time
- Ensure stable internet connection
- Clear browser cache and try again
- Try using a different browser
Login Issues
If you can't log into your account:
Forgotten Password
- Click "Forgot Password" on the login page
- Enter your email address
- Check your email for reset instructions
- Check spam/junk folder if you don't see it
Other Login Problems
- Make sure Caps Lock is off
- Try typing your password in a text editor first
- Clear browser cookies for calaizaa.com
- Disable browser password managers temporarily
- Try logging in from an incognito window
Browser Compatibility
Calaizaa works best with modern browsers:
Recommended Browsers
- Chrome 90+ (recommended)
- Firefox 88+
- Safari 14+
- Edge 90+
Browser Settings
- Enable JavaScript
- Allow cookies from calaizaa.com
- Disable ad blockers that might interfere
- Keep your browser updated
Performance Issues
To improve Calaizaa's performance:
Browser Optimization
- Close unnecessary browser tabs
- Clear browser cache regularly
- Disable unused browser extensions
- Restart your browser periodically
System Optimization
- Close other applications using lots of memory
- Ensure stable internet connection
- Use a wired connection instead of WiFi if possible
- Restart your computer if performance is poor
Still having issues? Contact our support team with details about your browser, operating system, and the specific problem you're experiencing.